Concord Auto Protect: Reviews, Cost, & If It’s Worth It

Concord Auto Protect: Reviews, Cost, & If It’s Worth It

This car warranty brand review of Concord Auto Protect is designed to help you make informed choices when considering a vehicle service contract. Concord Auto Protect boasts an A+ BBB rating and has a positive online reputation.
Key Takeaway

Concord Auto Protect plans all feature 24/hour roadside assistance and claims specialists so a claim can be made at any time. It’s important to note that Concord Auto Protect is not a member of the Vehicle Protection Association and is not backed by an insurer.

Pros

  • Claims paid directly to ASE-certified repair shops
  • A+ Rating by the BBB and great online reputation
  • Some plans have no deductible
  • Lowest coverage plan covers more than most comparable plans of competitors

Cons

  • Not a member of Vehicle Protection Association
  • Heating and A/C are only covered under the highest plan level

What to Know About Concord Auto Protect: Reviews, Cost, & If It’s Worth It


Concord Auto Protect is a highly rated vehicle service contract provider with three levels of coverage for vehicles of any make or model. Although Concord Auto Protect is not a member of the Vehicle Protection Association, the many positive online reviews rate the customer service and repair work highly.

  • Best for: Newer cars with lots of electronic components.
  • Roadside assistance: Concord Auto Protect offers 24/hour roadside assistance with all levels of its extended warranty contracts.
  • Transferrable and 30-day cancellation policy: Plans can be transferred to a vehicle’s new owner if the car is sold. Plans can be canceled for a full refund within 30 days or a prorated refund after the 30 day period.
  • Technology coverage: Some plans offer coverage for the high-tech electronics found in modern cars.
  • Simple claims: Claims are paid directly to the certified mechanic shop, so you only have to pay a deductible. Some plans have no deductible at all.
  • ASE-certified repairs: Repairs must be made at an ASE-certified repair shop or the claim is unlikely to be covered.
  • Use your repair shop: If you’re concerned that your favorite repair shop won’t accept your warranty coverage, you can have Concord Auto Protect reach out to the shop before purchasing a contract. Concord Auto Protect will attempt to form a relationship with your repair shop before you even purchase a contract, so you can be sure you’ll be able to use them for repairs.
  • BBB and ratings: Although not BBB accredited, Concord Auto Protect has an A+ rating and has a 9.5/10 rating from Trustpilot.

Plans and Coverage


Premium

As a bumper-to-bumper warranty, the Premium plan is Concord Auto Protect’s most comprehensive option. It covers most of your vehicle’s major systems such as the engine, transmission, and drive axle. It also provides coverage for heating and air conditioning systems and high-tech electronics, including:

  • Sunroof and convertible motor
  • Factory-installed GPS
  • Factory-installed rear-view camera

Advanced

The Advanced plan provides coverage for a moderate amount of vehicle systems. Although it does not provide as much coverage as the Premium plan, the Advanced plan still covers major systems. It also provides AWD/4X4 coverage, which may make it a more affordable choice than the Premium package for drivers with AWD/4×4 vehicles. It does not cover air conditioning or heating.

Powertrain

The Powertrain coverage plan covers the most basic vehicle systems, such as the engine or transmission. Unlike many other extended warranty providers, the Powertrain plan from Concord Auto Protect offers protection for many more vehicle systems than most basic coverage options. This makes it an attractive option for someone looking to combine the value of a lower-tier plan with the most coverage available.

Concord Auto Protect: Reviews, Cost, & If It’s Worth It Quick Facts


Company Name: Concord Auto Protect

Year Founded: 2013

Headquartered in: King of Prussia, PA

BBB Accredited: No, but they have an A+ rating

Endorsements: Featured on national news outlets Fox, CBS, NBC, and ABC