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autopom! Review

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Car driving down the road
autopom! Review
In Our Opinion:
With four comprehensive coverage levels, impressive customer reviews, and plans for vehicles up to 14 years old, autopom! is one of the industry’s best extended warranty providers. The company serves as a broker that connects drivers to plans administered by other companies. In order to maintain its excellent reputation, autopom! only works with A-rated insurers and administrators.
Industry Standing
Coverage
Affordability
Customer Service
Pros
Excellent customer reviews
Four different coverage levels broken down into 19 contracts
One of the few providers to offer plans in CA
Cons
Plan availability varies by state
May not cover luxury or exotic vehicles
Doesn’t directly administer extended warranty plans
4.2
Best Customer Service

Considering an autopom! extended car warranty? In this autopom! review, we’ll give you an in-depth look at the provider’s coverage plans, costs, customer satisfaction, and more.

Autopom! has been in business for 14 years, and thanks to its comprehensive coverage and outstanding service, it’s earned a spot on our list of the best extended car warranty companies in the industry.

If you like what you read in this autopom! review, you can get a free, personalized quote from the provider using the button below.

Compare autopom! Plans

Scroll to compare different extended warranty plans and get a quote in minutes

Plan
Features
  • A comprehensive, bumper-to-bumper warranty that covers the majority of vehicle components.
  • There are six contracts to choose from within this level of coverage.
  • Mid-level plans that cover the engine, transmission, drivetrain, and a few other expensive components, including the braking, suspension, and cooling systems.
  • Less expensive option to the High-Level and Exclusionary plans
  • Available for vehicles 14 model years old or newer.
  • Cover your vehicle’s powertrain components, such as the engine, transmission, and drive axles, as well as certain electrical parts and the air conditioning

Autopom! Highlights

Started in 2009 in Lake Forest, California, autopom! is an extended warranty company with a name that stands for “automotive peace of mind.” Autopom! differentiates itself by only working with A-rated insurers and administrators including Royal Administration and Integrity Admin Group. Its plans can cover vehicles up to 20 model years old.

Autopom! offers three different coverage options and a total of 14 distinct contracts. These plans are available in most states, but availability may vary by plan. Autopom! notably offers coverage in California, which many of the best extended car warranty companies do not cover.

Additionally, autopom! reviews are largely positive, and the company holds an A+ rating from the Better Business Bureau (BBB).

Extended Warranty Coverage From autopom!

Autopom! offers 14 vehicle service contracts that can be classified into three coverage levels. Plans can cover vehicles up to 20 years old, and some vehicles may be eligible for an unlimited-mile coverage term. In addition to its extended warranty plans, this provider offers a few mechanical breakdown insurance plans, which are only available in select states.

Here’s what’s covered under each autopom! plan level:

autopom! PlanDetails
Exclusionary PlanThe most comprehensive autopom! coverage, Exclusionary plans cover vehicles from bumper to bumper. There are six contracts to choose from within this level of coverage.
Mid-Level PlanMid-Level plans cover your engine, transmission, drivetrain, and a few other expensive components, including your braking, suspension, and cooling systems. There are three contracts available at this coverage level.
Powertrain Plus PlanThese plans cover your vehicle’s powertrain, including its engine, transmission, drive axle, and more. There are five contracts available within this level of coverage.

Autopom! Benefits & Exclusions

With a plan from autopom! you can have your car repaired at any licensed repair facility in the U.S. or Canada. This is a significant benefit compared to a manufacturer extended warranty, which typically requires you to take your vehicle to specific dealerships that may be far from your home. Autopom! also offers these additional benefits:

  • Interest-free payment plans
  • Trip interruption reimbursement
  • Tire protection included with some contracts
  • Breakdown coverage across the U.S. and Canada
  • Rental vehicle assistance while your car is being repaired
  • 24-hour roadside assistance, including jump-starts and towing

Autopom! vehicle service contracts do come with some exclusions common throughout the auto warranty industry. For example, autopom! does not cover breakdowns caused by a lack of basic vehicle maintenance like oil changes and tire rotations. It will also not cover breakdowns due to vehicle modifications. To see full autopom! coverage exclusions, visit the company’s website.

Cost of autopom! Plans

Overall, autopom! extended warranty plans are affordable. We reached out to autopom! for quotes for a 2018 Toyota Camry with 28,000 miles and a 2013 Honda Accord with 90,000 miles. Both autopom! quotes were competitive, with total costs ranging from about $1,800 to $2,900.

Autopom! plans can be paid upfront in full or on a monthly basis, depending on which plan and contract you choose.

Vehicle Plan Term Length Monthly Price Total Price Down Payment Deductible
2018 Toyota Camry Exclusionary Plan 5 years/
51,000 miles
N/A $1,830.00 Full amount $100.00
2013 Honda Accord Powertrain Plus 5 years/
75,000 miles
$107.44
for 24 months
$2,865.56 $287.00 $100.00

The cost of your own autopom! coverage will depend on many factors, including the administrator from which you purchase your plan and the age, model, and mileage of your vehicle. Your deductible, which is the amount you are required to pay for each vehicle service, will vary based on your monthly payment and term length.

2018 Toyota Camry LE Hybrid 11 863E0DD7B928B170BC9AF34A7A8E1C4C325E89DF
In the quote we received from autopom!, it costs less than $2,000 to cover a 2018 Toyota Camry for five years.

How to Get a Quote & File a Claim

You can get a free quote from autopom! by calling 888-691-2354 or by filling out this short form. Each plan comes with a 30-day money-back guarantee.

Autopom! customers must travel 1,000 miles and wait 30 days before filing their first claim, which is typical for an extended warranty company. The autopom! claims process may vary depending on the plan administrator, but here are the general steps automobile owners should take when they need to file a claim:

  1. Take your vehicle to a licensed service facility in the U.S. or Canada.
  2. Give the service manager your vehicle protection plan information.
  3. Wait for your service manager to determine the necessary car repairs, and call your plan administrator to obtain a repair authorization number.
  4. Authorize the repair order with your signature, which will be faxed to your plan administrator.
  5. Your administrator will pay the repair shop directly, and you’ll only be responsible for covering your deductible.

Autopom! Reviews

Autopom! reviews are largely positive. The company holds a 4.8 out of 5.0 rating on Trustpilot. The company also impressively holds an A+ rating from the BBB itself and has a 4.3 customer review rating. Most customer reviews mention that the company delivers professional customer service and that its plans are reasonably priced. Some customers say that their plan administrator did not pay claims that they thought would be covered.

“[My customer service representative] was timely [in] getting my questions answered. He had [a] pleasant and respectful demeanor about him and represented autopom! in an excellent and professional manner.”

– M.D. Cathcart (May 27, 2020), Trustpilot

“My complaint is against the administrator, not autopom! However, an insurance policy is only a promise, and only as good as the claims-handling and payment process. This company’s administrator is worthless and refuses to pay claims…”

– R.B.F. (May 27, 2020), BBB

“I was very impressed with the knowledgeable and professional staff, and always received prompt and friendly customer service. Obtaining an extended warranty program at a reasonable price gave me great peace of mind. I would highly recommend autopom!”

– Alice L. (May 11, 2020), BBB

Conclusion: Our autopom! Review

Autopom! is an excellent extended warranty provider to consider. The company offers many different component coverage plans, covers drivers in California, and has a good industry reputation. There are also a number of outstanding autopom! reviews online, which indicate automobile owners are typically pleased with the coverage, costs, and service.

Get a free quote from autopom! to see how much you would pay for extended warranty coverage.

Best Customer Service

Our Rating: 4.2 out of 5.0

Winter car breakdown
In the event of a breakdown, autopom! has excellent customer service.

Recommendations for Extended Car Warranties

When shopping for extended warranty coverage, it’s a good idea to compare quotes and plan information from multiple car warranty providers. This way, you can be sure that you’re getting the coverage that best fits your needs and budget.

In addition to reading our autopom! review, we recommend that drivers consider an extended warranty from Endurance and CarShield, which received high ratings overall from our review team. Our review team analyzed every major auto warranty company on the market. Based on plan offerings, pricing, and reviews, we recommend getting quotes from Endurance and CarShield to compare with the cost of an autopom! Warranty.

Endurance: Best Overall

With six comprehensive levels of coverage and the best benefits package in the industry, Endurance received our highest rating among all extended auto warranty companies. Endurance provides plans directly to customers, so there’s no middleman to deal with when getting a quote or filing a claim. Coverage is available in every U.S. state except California.

With every contract, Endurance customers get a free year of Endurance Elite Benefits. This program offers standard industry benefits like roadside assistance and towing, and it also includes two tire replacements or repairs per year, a collision discount, total loss protection, and more. 

Endurance warranty reviews are mostly positive – the company holds a 4.4-star average on Trustpilot and a 3.2-star rating on its BBB profile. We received quotes from each major extended warranty company, and Endurance had the least pushy salespeople we encountered. Endurance also holds a notable partnership with Andretti Motorsports, one of the most successful auto racing teams in the world.

Best Overall Warranty Provider

Our Rating: 4.6 out of 5.0

CarShield: Most Affordable

CarShield, the most popular extended warranty company in the nation, is known for its low prices. When calling for sample quotes from extended warranty companies, CarShield’s bumper-to-bumper coverage was up to $1,000 cheaper than some other providers. In addition to its lower prices, CarShield doesn’t require a down payment for coverage. 

Affordable Monthly Payment

Our Rating: 4.5 out of 5.0

Like Endurance, CarShield offers five comprehensive coverage plans, ranging from an exclusionary plan to a basic powertrain warranty. This provider even offers a plan for motorcycles and all-terrain vehicles, which is unique in the industry. CarShield has a range of benefits with its plans, including emergency roadside assistance and rental car reimbursement.

To learn more about this provider, read our full CarShield review. You can also read a head-to-head comparison between CarShield and autopom! in our autopom! vs. CarShield review.

Our Methodology

Our expert review team takes satisfaction in providing accurate and unbiased information. We identified the following rating categories based on consumer survey data and conducted extensive research to formulate rankings of the best extended auto warranty providers.

  • Affordability: A variety of factors influence cost, so it can be difficult to compare quotes between providers. Our team performs ongoing secret shopper analyses for different vehicles, mileages, warranty plans, and locations to give this rating.
  • Coverage: Because each consumer has unique needs, it’s essential that a car warranty company offers an array of coverage options. We take into account the number of plans offered by each provider, term limits, exclusions, and additional benefits.
  • Industry Standing: Our team considers Better Business Bureau (BBB) ratings, availability, and years in business when giving this score.
  • Customer Service: Reputable extended car warranty companies operate with a certain degree of care for consumers. We take into account customer reviews, BBB complaints, and the responsiveness of the customer service team.